The Doctors and staff at Elliott Street Surgery are proud to offer the highest standard of patient-centred healthcare. We strongly believe in the continuity of care.
As a highly reputed and well-established training practice, we are affiliated with the NWHE and The University of Manchester. We have GP Registrars (qualified Doctors training to be GPs) and medical students training at this surgery.
We are a registered Yellow Fever Centre.
Having undergone 2 major extensions has created modern, new, state-of-the art facilities.
Patient Online Services using Patient Access
The following services are available:
We are encouraging our patients to sign up for online services. You will need to register for online services. Please come in to Reception and collect a Patient Online Registration form.
If you have an appointment with the Doctor or Nurse and are then unable to attend, or no longer require the appointment, please inform Reception at the earliest, before your appointment time. We are then able to offer this appointment to other patients.
Appointments are being wasted each week by patients failing to attend and not informing us.
Appointment reminders by text
We have started an appointment reminder system by text message for the convenience of our patients. Please ensure we have your current mobile phone number, so you can benefit from this service. Please contact Reception to update your contact details.
Could patients please plan ahead for their repeat medication.
Please allow at least 2 working days or 48 hours between putting in your prescription and coming to collect it.
Please allow extra time for prescriptions to be processed over weekends and bank holidays.
We do not accept requests for repeat prescriptions over the telephone
Are you taking gabapentin or pregabalin ? Brand names include Lyrica, Alzain, Neurontin
The changes outlined below come in to affect from 1st April 2019.
These changes follow a Government consultation because of concerns around misuse and will mean that these drugs become CONTROLLED DRUGS
What does this mean for me?
There will be changes to the following:
- Prescriptions will expire 28 days from the date on the prescription
- Any pharmacy 'owings' must be collected by the prescription expiry
- Quantities will be reduced to a maximum of 30 days, only 30 days' supply is allowed on one prescription
- Electronic prescribing cannot be used
- You will need proof of identity to collect from a pharmacy
- You will need to sign when collecting your prescription
- Emergency supplies and loans cannot be made from pharmacies if you run out
Do I need to do anything?
- Make sure you get any prescriptions you already have dispensed before 1st April 2019
- If you are owed any medication by your pharmacy, make sure you collect this before 1st April 2019
For the latest information, please click the following links Pregabalin and Gabapentin WBCCG
Do you need an appointment when the Surgery is closed, in the evening or over the weekend?
If you need to see a GP, Advanced Nurse Practitioner (ANP), Nurse or Health Care Assistant (HCA) in the evening, over the weekend or bank holidays, please ring 01942 482848. You will be given an extended hours appointment to attend designated centres/hubs across the Wigan Borough, during the hours of 6:30 pm until 10:00 pm weekdays and 8:00 am to 8:00 pm weekends and bank holidays. This service is available to all registered Wigan Borough patients. Please note these appointments are not at this surgery. This service is separate from NHS 111. For further information please click the link Wigan GP Alliance
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
For further details please click the link NHS
Changes to Midwife Clinics - Midwife clinics will no longer be held at this Surgery, due to changes in services being offered by the midwife team. Please click on the following link for further information Midwife services
Wigan & Leigh Hospice - will be running a satellite clinic, run by a Hospice Nurse Specialist on Wednesday afternoons
Urinary Tract Infections (UTI) - if you suffer from UTIs or would like some information about prevention and causes, please click on the following links E.coli Snapshot Guide Hydration Leaflet UTI Leaflet for older adults and carers
Diarrhoea and Vomiting - are common in adults, children and babies. For important advice on self-help, please click on the following link NHS advice on Diarrhoea and Vomiting.
Please be mindful of spreading the infection to the vulnerable e.g. immunocompromised patients, babies, the elderly etc. Please ring the Surgery for advice before you come in, if you or a family member are suffering from diarrhoea and/or vomiting.
Smoking Cessation - if you would like support and guidance in stopping smoking, then please contact the Surgery and make an appointment.
Are you planning a holiday abroad?
If you require travel vaccines, you need to make an appointment with our practice nurse at least 8 - 10 weeks before you travel, to ensure you have all the relevant vaccinations. For further information and forms, please see the 'Our Services' section above.
We are a Yellow Fever Centre - please make an appointment with our practice nurse, if you require Yellow Fever vaccinations
Accessible Information Standard
When we need to contact you, we either ring you on your landline or mobile phone or we send a letter in the post. As a requirement of the Accessible Information Standard we would like to update your preferred method of contact. Do you have any information or communication needs? When you contact the surgery we will ask you what your preferred method of contact is. Please also let us know, if you require any letters you receive from us to be printed in large, easy to read font. Please click on the following link, print the form and take the completed form to Reception Your Accessibility Needs Form
Are you antibiotic aware? - The guidance for responsibly taking antibiotics is the same for both humans and animals. Please click the following link for further information Antibiotics
Be Clear on Cancer - Have you been coughing for 3 weeks or getting out of breath easily? For details of the latest symptom awareness campaign, please click the link NHS Be Clear on Cancer
Bowel Cancer Screening - Bowel cancer is the fourth most common cancer in the UK. If it's detected at an early stage, before symptoms appear, it's easier to treat and there's a better chance of surviving it. For information please follow the link Bowel cancer screening
'Be proud to be a quitter'. If you would like support to quit smoking, please follow the link for information regarding support being offered by Wigan Council and the NHS Healthy Routes
Named accountable GP for all patients - Dr Syed Shah is the named accountable GP for ALL patients registered at this practice. Patients can see other Doctors or the Nurse for their appointment.
Electronic Prescription Service - For details please click the link Electronic Prescription Service now available
Patient information screens have been installed at the surgery, in all the waiting areas. A patient-call facility is part of this technology.
Touch-screen Patient Self Check-in facility - with the latest technology, patients can now register their arrival for their appointment using the touch-screen located in Reception.
Aortic Aneurisms Screening - Abdominal aortic aneurysm (AAA) screening is a way of detecting a dangerous swelling (aneurysm) of the aorta – the main blood vessel that runs from the heart, down through the abdomen to the rest of the body. This swelling is far more common in men aged over 65 than it is in women and younger men, so men are invited for screening in the year they turn 65. An AAA usually causes no symptoms, but if it bursts, it’s extremely dangerous and usually fatal. Around 8 out of 10 people with a ruptured AAA either die before they reach hospital or don’t survive surgery. Read more about abdominal aortic aneurysm.
Military Veterans - if you are a Military veteran, please kindly inform the surgery. If you have family or friends registered at this surgery who are military veterans and do not access this website, could you please ask them to ring the surgery and register their status of military veteran. Further information about healthcare for veterans can be found by clicking on the link Military healthcare
Are you a carer for a family member or friend? - there is support available. Details can be found by clicking the links Wigan and Leigh Carers Centre Carers letter for GP
We can arrange a telephone consultation for you with a GP, please ring the surgery for more details.
We are accepting new patients, please see the "New Patients" button, on the panel of buttons to the top right of this page, for further details.
Please ensure your contact details including telephone numbers are up-to-date. We may need to contact you for medication reviews, test results etc. so it is essential we have your correct telephone numbers.
Access: We are situated on the main road, Elliott Street, with free parking outside and adjacent to the building. We are a few minutes walk from the local bus stop. There is adequate access to the waiting area, consulting rooms and toilet for disabled patients and patients in wheelchairs. There are no steps at the main entrance and an automatic push button front door.
Patient Participation Group (PPG): If you are interested in attending meetings of the PPG, please contact the Surgery for further information.
Guided Busway: This is part of the "Bus priority package". Roadworks have now been completed and the Guided Busway is now running. Transport for Greater Manchester is working with local councils to improve bus links between Tyldesley, Leigh and Atherton, to and from Manchester via Salford and through to the heart of the city centre and Oxford Road and the central hospital sites.
More detailed information can be found at www.wigan.gov.uk and www.tfgm.com with details of timetables and routes.
Website maintained & updated by K. Shah
(Site updated 06/08/2019)